Frequently Asked Questions
Hello Clay Pals!​
Thanks for visiting! Here are answers to some frequently asked questions that may help. If you can't find answers here, feel free to email us your question at hello@wheelhouseclaysf.com. =)
1. "Do you host team/private events?"
- We would love to host you and your crew! Please visit www.wheelhouseclaysf.com/groupevents for all the information about team and private events. =)
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2. "What are your gallery hours?"
- At this time, we do not have set gallery hours-- our studio prioritizes our classes and studio operations first and foremost and some weeks are busier than others. If a staff member is available to help you shop, the sign on our window will be flipped to "Gallery Open". If there is a piece on display that you want to check out, you can contact us via email and we would be happy to set an appointment with you!
3. "Do you offer firing services and/or clay purchasing?"
- We do not at this time since our kilns are always booked and busy with class and member work. ;)
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4. "Do you offer temporary memberships and/or studio drop-in passes?"
- We do not at this time but we do have one-time 2 hour classes (Clay Plays) available for you to try out clay. =) During Clay Plays, we give you a tour of our studio, talk about our studio principles, and briefly walk you through the magical process of how clay turns into ceramics!
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5. "Do you offer children's classes?"
- We are planning to host Kids Summer Camps in the year 2025! We are currently working on planning enriching classes for the little ones as well as safety precautions to give you peace of mind when they are clayin' around at Wheelhouse. =)
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6. "Can I put myself on the waitlist for future sessions that haven't launched?"
- Unfortunately not. We want to give everyone a fair chance at snagging spots during public enrollment. Our waitlist opens after classes book in case of any cancellations. If you want a good chance to get in a class, be ready by your computer a few minutes before the time of release!
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7. "When is the next session/public enrollment?"
- You can find all the upcoming dates on our Home page in the "Upcoming Important Dates" box. If dates haven't been added, that means we are still working on finalizing our calendars so please check back in a week!
8. "I haven't received an email to pick-up my Clay Play pieces. What's the status?"
- We want to get your ceramic babies finished up for you to take home as fast as we can! If you have not received a pick-up email, chances are they are in the queue to be fired, being fired or in the process of cooling in the kiln. If you have not received a pick-up email for more than 2 months, please email us!
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We hope to see you at the studio! <3
-WHC Team